Hospitality Training Courses & Workforce Solutions
Whether you’re starting a career in hospitality, maintaining compliance requirements for your team, or coordinating training across multiple locations, iTFE delivers flexible hospitality training solutions to help your people stay qualified, confident and job ready.
Need hospitality training for yourself or your team?
Why iTFE?
The hospitality industry moves fast, and ensuring your workforce has the right skills and certifications is essential. iTFE delivers a comprehensive suite of hospitality training courses for hospitality workers, supervisors, managers, clubs, pubs, hotels, restaurants, cafés and venue groups.
With flexible online, face-to-face and workplace delivery options, we can support individual learners, small businesses and large multi-site operators with training that fits around operational needs.
Hospitality Training for Every Stage of Your Workforce
iTFE helps hospitality businesses and individuals access nationally recognised hospitality training across Victoria, New South Wales and Queensland. From essential compliance courses such as RSA, Food Safety and ARCG through to workforce development programs and venue management training, we provide practical learning solutions that fit around operational needs.
Whether you operate a café, restaurant, hotel, club, pub, catering business or multi-site hospitality group, our training helps build safer, more compliant and higher-performing teams.
Responsible Service of Alcohol (RSA)
Get qualified to serve alcohol responsibly
RSA training is a requirement for many hospitality roles and provides the knowledge needed to serve alcohol safely and responsibly. Ideal for bartenders, wait staff, venue staff and hospitality professionals, RSA training helps learners understand their legal responsibilities, identify signs of intoxication and contribute to safer venues and communities.
Ideal for: Bartenders and wait staff, Hospitality job seekers, Event staff, Restaurants, bars and pubs, Hospitality employers onboarding new staff
Food Safety Training
Build confidence in safe food handling
Food safety is critical to every hospitality business. Our Food Safety courses help food handlers, kitchen staff, supervisors and business owners understand safe food preparation, storage and hygiene practices. From entry-level food handling through to Food Safety Supervisor qualifications, iTFE can help businesses meet industry expectations while improving food safety practices across their operations.
Ideal for: Cafés and restaurants, Food service operators, Catering businesses, Commercial kitchens, Food Safety Supervisors
Licensee Training
Support venue leaders and licence holders
Licensee Training is designed for supervisors, managers and licensees responsible for operating licensed venues. Participants gain practical knowledge of liquor licensing requirements, risk management, harm minimisation and their responsibilities under relevant legislation.
Whether you’re stepping into a management role or operating an established venue, Licensee Training helps build the skills needed to manage compliance obligations with confidence.
Ideal for: Venue managers, Duty managers, Licensees, Hotel operators, Club and hospitality leaders
Advanced Gambling Training (ARCG)
Promote responsible gambling practices
Responsible Conduct of Gambling training equips hospitality staff and managers with the skills required to identify and respond to gambling-related harm and meet venue obligations.
Suitable for gaming venues, clubs, hotels and hospitality groups, our gambling courses support safer environments while helping staff understand their responsibilities when working with gaming operations.
Ideal for: Gaming venue employees, Club staff, Hotel staff, Gaming supervisors, Venue managers
Group Bookings & Workforce Training Solutions
One training partner for your entire workforce
Managing workforce training across multiple venues, locations or teams doesn’t need to be complicated.
iTFE works with hospitality businesses to deliver coordinated training solutions that make it easier to onboard staff, maintain qualifications and develop venue leaders. Rather than dealing with multiple providers, partner with one trusted training organisation that can support your entire hospitality workforce.
Benefits for hospitality businesses:
- Multiple courses through one provider
- Online, onsite and face-to-face delivery options
- Group bookings for new staff intakes
- Multi-site and regional delivery capability
- Consistent training across venues and teams
- Dedicated support for workforce planning
- Flexible scheduling around operational requirements
Hospitality training for all employers
Partner with iTFE to simplify workforce training and compliance. We work with hospitality businesses to coordinate onboarding, mandatory training, refresher programs and leadership development across:
- Hotels
- Clubs
- Pubs
- Restaurants
- Cafés
- Event Venues
- Catering Companies
- Hospitality Groups