Responsible Service of Alcohol (RSA) Training (VIC)

Start Your Hospitality Career with SITHFAB021– Provide Responsible Service of Alcohol (VIC) – RSA

Looking to work in a bar, restaurant, hotel, club, bottle shop, winery, brewery, or any venue that serves alcohol in New South Wales? Completing SITHFAB021– Provide responsible service of alcohol (RSA) is an essential step toward employment in the hospitality industry.

This nationally recognised unit provides the skills and knowledge required to responsibly sell, serve, and supply alcohol while meeting the requirements of NSW liquor licensing legislation. The course covers key topics such as checking identification, recognising signs of intoxication, refusing service when required, understanding standard drinks, and applying harm minimisation strategies to create a safe and enjoyable environment for patrons.

This course covers:

• Legal requirements of the sale and service of alcohol.
• Harm minimisation and duty of care.
• Anticipating problems and managing patrons.
• Assess and monitor the levels of intoxication of patrons.
• Advise patrons on standard drinks and the effects of alcohol.

Delivery Method

Training and Assessment Methods include:

• eLearning
• Videos
• Learning checks
• Hospitality scenarios
• Online assessments

Price

$49

iTFE can deliver face to face sessions in Victoria, NSW, South Australia and Queensland for corporate groups.

Employment Outcomes

Successful completion of SITHFAB021 applies to those who sell, serve or supply alcohol and can support employment and other industry roles such as:

• Bar Attendant, Food and Beverage Attendant
• Waitperson and Restaurant Staff
• Club and Hotel Staff
• Cellar Door Attendant
• Event and Function Staff
• Bottle Shop Sales Assistant
• Security staff and crowd controllers
• Volunteers

Who Should Enrol?

This course is suitable for anyone seeking employment or currently working in an environment where alcohol is sold, served, or supplied. Whether you are entering the hospitality industry for the first time or need to update your qualifications, RSA training provides the foundation you need to work responsibly and professionally.

VIC Requirements

From 01 Dec 2025, all students will be required to complete an additional training module (following completion of this SITHFAB021 course), via the vic.gov.au website before you can receive your RSA Victoria certificate.

LCV RSA Certificate Database will send you an email, with a link to the LCV Learning Hub to complete an online 60-minute self-paced module Sexual Harassment and Assault: Recognise, Prevent and Respond (SHARPR).

Once you have successfully completed the online course with ITFE you will receive an email from LCV with a link to the SHARPR module, and LCV Learning Hub will generate the LCV RSA Certificate of Completion, which you can download from the hub.

Entry Requirements

This course is delivered and assessed in English. Applicants are required to complete a short LLN assessment at the time of enrolment and must have or obtained a USI.

Outcome

Learners who successfully complete the course will be issued with a Statement of Attainment for SITHFAB021 Provide responsible service of alcohol.