BSB30120 – Certificate III in Business

This qualification builds a strong foundation of practical, transferable skills essential for modern business environments. Learners develop capability in critical thinking, workplace communication, teamwork, digital literacy and inclusive work practices. The course also supports personal wellbeing, sustainable work habits, effective work prioritisation and an understanding of workplace health and safety. These skills prepare individuals to contribute confidently and effectively in a wide range of entry-level business and administrative roles.

Course Overview

• Delivered over 12 months

Delivery options

• On-line classes
• F2F Classes
• Hybrid model of online and classroom
• Traineeship
• Public and Business courses available

Who is this course for?

This course is ideal for individuals beginning their career in business, administration or general office support roles. It suits those looking to develop core skills in communication, teamwork, digital technology use, writing simple documents and maintaining safe, sustainable and inclusive workplace practices.

Employers may use this qualification to strengthen foundational business skills within their teams, support structured onboarding and build employee confidence. The program helps staff gain a clear understanding of workplace expectations, customer interactions, organisation of work tasks and effective professional relationships.

Application

This qualification equips learners with the practical skills needed for a variety of entry-level business and administrative positions. Potential job outcomes include: administrative officer, receptionist, accounts payable and/or accounts receivable officer.

Funding Eligibility and Fees and Charges

iTFE offers specific courses funded through various state programs for eligible students. Please refer to our Fee Schedule to learn more about our state funded courses.

Refer to Funding Eligibility and Fees Schedule.

Accreditation

This course is nationally accredited as BSB30120 Certificate III in Business

Entry Requirements

iTFE accepts applications from domestic students. Training and assessment are conducted in English, and some assessment tasks are completed using a computer and the internet.

Standard applicants must complete the following to determine suitability:
* Pre-training Review (PTR)
* Literacy and numeracy Quiz and digital capability questions.

Assessment
Assessments consist of a combination:
* Short Answer Questions
* Case Studies
* Project
* Skills Observation/Demonstration