Our Specialised School Courses
Hospitality Essentials Program
The program is our most popular and best valued as it bundles service assisting schools in training students to be job-ready with real skills. The program can be tailored to suit your requirements, and additional training courses can be included:
- Food Safety Handler Level 1,
- Barista Basics,
- Responsible Service of Alcohol &
- Professional Waiter
Maximum number of participants per session = 20
Responsible Service Alcohol (RSA)
For those considering working in a venue which holds a liquor licence will need to complete a VCGLR RSA (Responsible Service of Alcohol) course.
This course covers:
- Legal Requirements of Alcohol Sale & Service
- Education on the effects of Alcohol
- Safe Alcohol Practices
Maximum number of participants per session = 20
Food Safety Handler - SITXFSA001 - Use hygienic practices for food safety
This Nationally accredited course is considered to be the most effective entry-level course to understand basic food hygiene procedures Key topics include:
- Safe Food Practices
- Food Serving & Storage
- Patron Service
Maximum number of participants = 20 per session
Barista Basics (Level 1)
Barista Basics is a fun and popular coffee course which offers the students hands on experience operating an espresso machine and grinder.
The course covers:
- Preparing a range of espresso coffees
- Texturing milk correctly
- Coffee machine operation
- Coffee presentation
- Using & setting the coffee grinder
- Cleaning & maintenance of equipment
Maximum number of participants per session = 12
Barista Coffee Art (Level 2)
Barista Coffee Art is the next level up and offers students the opportunity to master milk texturing, coffee art techniques and grasp new types of espresso coffee.
- Preparing a range of espresso coffees
- Preparing your milk for coffee art
- Layering of coffee
- Free pouring
- Coffee art techniques
Maximum number of participants per session = 12
Professional Waiter
This interactive and fun course is designed to give students the fundamentals in providing table service in a café and restaurant setting. Some of the essential skill
covered as part of the service cycle:
- Customer Service Skills 101
- Service Cycle – casual and fine dining
- Drinks/Menu Knowledge & Service Craft
Maximum number of participants per session = 20
Customer Service & Selling Skills
This course is focused on customer service and selling skills/techniques commonly used in the Retail/ Hospitality and Tourism sector. The program includes:
- Overview of the ACCC and Retail/Hospitality industry
- Importance of quality service & customer experience
- Responding and resolving customer complaints
Maximum number of participants per session = 20
First Aid Level 2 (HLTAID003 Provide first aid)
Understanding how to save a life is an invaluable skill to learn in any environment. This nationally accredited unit, describes the skills and knowledge required to:
- Provide first aid response;
- Life support & Management of casualty(s);
- Asthma and Anaphylaxis
This unit incorporates the content of both units –
(HLTAID001 Provide CPR and HLTAID002 Provide basic emergency life support).
Maximum number of participants per session = 16
White Card (CPCCWHS1001 Prepare to Work Safely in the Construction Industry)
A White Card course equips an individual working in construction with the knowledge and skills to stay safe in the job, while adhering to the regulations prescribed by
the OHS in the state of Victoria. This course applies to:
- Identify OHS Legislative Requirements.
- Contractors, Apprentices and Trainees;
- Trades professionals;
- Other Professionals (i.e., Architects, Drafts persons etc)
Maximum number of participants per session = 20
