Find your future

Responsible Service of Alcohol (RSA)

Planning on working in a bar or hotel?

Then iTFE's RSA course can set you up with the compliance unit you'll need to get started. But be quick, and book early, classes fill up quickly up to a week ahead of the course.

RSA stands for Responsible Service of Alcohol, and in Victoria and NSW, it is a requirement that anyone working within a licensed alcohol-serving venue holds a Victorian Commission for Gambling and Liquor, Regulation (VCGLR) in Victoria or NSW Office of Liquor, Gaming and Racing (OLRG) approved RSA Competency Card in NSW.

The RSA course covers legal requirements of the sale and service of alcohol, harm minimisation and duty of care, anticipating problems and managing patrons, assess and monitor the levels of intoxication of patrons, advise patrons on standard drinks and the effects of alcohol.

Note: NSW students on a Student VISA (subclass 500) are not eligible for enrolment.

Students wishing to enrol for courses at our training location in Elizabeth Street, SURRY HILLS NSW, can only be done via our online booking, or contacting our team on 1300 659 557. 

  • Course duration
    4 hours (VIC), 6 hours (NSW)
  • Accreditation
    iTFE is accredited by the Director of Victorian Commission for Gambling and Liquor Regulation (VCGLR), to deliver the Responsible Serving of Alcohol course in Victoria. iTFE is registered with the NSW Office of Liquor Gaming and Racing to run our RSA course in NSW.
  • Location
    VictoriaNew South Wales
  • Study mode
    Short course
  • International visitors
    Yes, conditions apply, please contact our Careers’ Team
  • Course type
    On Campus

Course details

  • VIC
  • NSW

Employment outcomes

Students receive a certificate of participation upon successful completion of this course.

Course structure

Course is run over four consecutive hours and the maximum number of participants per class is 25. During the RSA course, you’ll be exposed to a range of videos, answering of verbal questions, and other theory-based learning methods. Towards the end of your RSA course, our trainer will ask you to sit a theory assessment task comprised of short written answers and multiple choice. The RSA test is a closed book. Certificates will be mailed to each successful participant (70% or higher) within 2 business days of the attended course.

Requirements

Participants are required to bring proof of identification documents, such as a passport or driver’s licence on the day of training.

 

Fees

As of the 1st of October, the price for the Victorian RSA will be $55

How to apply

Enrol below or contact iTFE on 1300 659 557

Course structure

The course is run over six consecutive hours, and the maximum number of participants per class is 30. During the RSA course, you’ll be exposed to a range of videos, answering of verbal questions, and other theory-based learning methods. Towards the end of your RSA course, our trainer will ask you to sit a theory assessment task comprised of short written answers and multiple choice. The RSA test is a closed book.

In our Parramatta Training Centre, Monday through to Friday if successful at completing your RSA course you’ll receive a temporary Interim Certificate on the day. Otherwise, it will be received via email from OLGR. This will allow you to work in an NSW licensed venue for up to 90 days. Within the next three months, you’ll need to visit a participating Service NSW to apply for an NSW OLGR Competency Card There are no additional fees associated with obtaining your competency card. Learn more about getting your Competency Card.

 

Requirements

Participants are required to bring proof of identification documents, such as a passport or driver’s licence on the day of training.

Fees

$105

How to apply

Enrol below or contact iTFE on 1300 659 557

Book this course today

Filter course sessions by your state

  • Victoria
  • New South Wales
Date Location Seats available Price Get started
Monday February 26, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 12 seats available $55
Monday February 26, 2018, 4:00pm - 8:00pm Level 7, 250 Collins St, Melbourne 8 seats available $55
Tuesday February 27, 2018, 9:30am - 1:30pm Level 7, 250 Collins St, Melbourne 17 seats available $55
Tuesday February 27, 2018, 2:30pm - 6:30pm Level 7, 250 Collins St, Melbourne 17 seats available $55
Wednesday February 28, 2018, 10:00am - 2:00pm Level 7, 250 Collins St, Melbourne 14 seats available $55
Wednesday February 28, 2018, 3:00pm - 7:00pm Level 7, 250 Collins St, Melbourne 21 seats available $55
Thursday March 1, 2018, 5:00pm - 9:00pm Level 7, 250 Collins St, Melbourne 24 seats available $55
Thursday March 1, 2018, 10:00am - 2:00pm 112 Peel St, North Melbourne 24 seats available $55
Thursday March 1, 2018, 2:30pm - 6:30pm 112 Peel St, North Melbourne 25 seats available $55
Friday March 2, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 23 seats available $60
Friday March 2, 2018, 2:00pm - 6:00pm Level 7, 250 Collins St, Melbourne 22 seats available $60
Sunday March 4, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 23 seats available $55
Sunday March 4, 2018, 1:30pm - 5:30pm Level 7, 250 Collins St, Melbourne 23 seats available $55
Monday March 5, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Monday March 5, 2018, 4:00pm - 8:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Tuesday March 6, 2018, 9:30am - 1:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Tuesday March 6, 2018, 2:30pm - 6:30pm Level 7, 250 Collins St, Melbourne 24 seats available $60
Wednesday March 7, 2018, 10:00am - 2:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Wednesday March 7, 2018, 3:00pm - 7:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Thursday March 8, 2018, 5:00pm - 9:00pm Level 7, 250 Collins St, Melbourne 23 seats available $60
Thursday March 8, 2018, 10:00am - 2:00pm 112 Peel St, North Melbourne 25 seats available $55
Thursday March 8, 2018, 2:30pm - 6:30pm 112 Peel St, North Melbourne 25 seats available $55
Friday March 9, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Friday March 9, 2018, 2:00pm - 6:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Tuesday March 13, 2018, 2:30pm - 6:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Tuesday March 13, 2018, 9:30am - 1:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Wednesday March 14, 2018, 10:00am - 2:00pm Level 7, 250 Collins St, Melbourne 24 seats available $60
Wednesday March 14, 2018, 3:00pm - 7:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Thursday March 15, 2018, 5:00pm - 9:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Thursday March 15, 2018, 10:00am - 2:00pm 112 Peel St, North Melbourne 25 seats available $55
Thursday March 15, 2018, 2:30pm - 6:30pm 112 Peel St, North Melbourne 25 seats available $55
Friday March 16, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Friday March 16, 2018, 2:00pm - 6:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Monday March 19, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Monday March 19, 2018, 4:00pm - 8:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Tuesday March 20, 2018, 9:30am - 1:30pm Level 7, 250 Collins St, Melbourne 24 seats available $60
Tuesday March 20, 2018, 2:30pm - 6:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Wednesday March 21, 2018, 10:00am - 2:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Wednesday March 21, 2018, 3:00pm - 7:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Thursday March 22, 2018, 5:00pm - 9:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Thursday March 22, 2018, 10:00am - 2:00pm 112 Peel St, North Melbourne 25 seats available $55
Thursday March 22, 2018, 2:30pm - 6:30pm 112 Peel St, North Melbourne 25 seats available $55
Friday March 23, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Friday March 23, 2018, 2:00pm - 6:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Monday March 26, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Monday March 26, 2018, 4:00pm - 8:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Tuesday March 27, 2018, 9:30am - 1:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Tuesday March 27, 2018, 2:30pm - 6:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Wednesday March 28, 2018, 10:00am - 2:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Wednesday March 28, 2018, 3:00pm - 7:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Thursday March 29, 2018, 5:00pm - 9:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Thursday March 29, 2018, 10:00am - 2:00pm 112 Peel St, North Melbourne 25 seats available $55
Thursday March 29, 2018, 2:30pm - 6:30pm 112 Peel St, North Melbourne 25 seats available $55
Tuesday April 3, 2018, 9:30am - 1:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Tuesday April 3, 2018, 2:30pm - 6:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Wednesday April 4, 2018, 10:00am - 2:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Wednesday April 4, 2018, 3:00pm - 7:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Thursday April 5, 2018, 10:00am - 2:00pm 112 Peel St, North Melbourne 25 seats available $55
Thursday April 5, 2018, 2:30pm - 6:30pm 112 Peel St, North Melbourne 25 seats available $55
Thursday April 5, 2018, 5:00pm - 9:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Friday April 6, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Friday April 6, 2018, 2:00pm - 6:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
Date Location Seats available Price Get started
Monday February 26, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 22 seats available $105
Monday February 26, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 21 seats available $105
Tuesday February 27, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 24 seats available $105
Tuesday February 27, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 29 seats available $105
Wednesday February 28, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday February 28, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday February 28, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 29 seats available $105
Thursday March 1, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Thursday March 1, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Friday March 2, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Saturday March 3, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 27 seats available $105
Saturday March 3, 2018, 9:00am - 3:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
Monday March 5, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Monday March 5, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
Tuesday March 6, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Tuesday March 6, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday March 7, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday March 7, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday March 7, 2018, 3:00pm - 9:45pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 29 seats available $105
Thursday March 8, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Thursday March 8, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Friday March 9, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Saturday March 10, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Monday March 12, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Monday March 12, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Monday March 12, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
Tuesday March 13, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Tuesday March 13, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday March 14, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday March 14, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday March 14, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
Thursday March 15, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Thursday March 15, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Friday March 16, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Saturday March 17, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Saturday March 17, 2018, 9:00am - 3:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
Monday March 19, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Monday March 19, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Monday March 19, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
Tuesday March 20, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Tuesday March 20, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday March 21, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday March 21, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday March 21, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
Thursday March 22, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Thursday March 22, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Friday March 23, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Saturday March 24, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Monday March 26, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Monday March 26, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Monday March 26, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
Tuesday March 27, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Tuesday March 27, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday March 28, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday March 28, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Wednesday March 28, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
Thursday March 29, 2018, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
Thursday March 29, 2018, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $105
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