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  • Responsible Service of Alcohol (RSA)

    • Responsible Service of Alcohol (RSA)

    Planning on working in a bar or hotel?

    iTFE's RSA course can set you up with the compliance unit you'll need to get started.

    But be quick, and book early, classes fill up quickly up to a week ahead of the course.

    RSA stands for Responsible Service of Alcohol, and in Victoria and NSW, it is a requirement that anyone working within a licensed alcohol-serving venue holds a Victorian Commission for Gambling and Liquor, Regulation (VCGLR) in Victoria or Liquor and Gaming NSW (L&GNSW) approved RSA Competency Card in NSW.

    The RSA course covers legal requirements of the sale and service of alcohol, harm minimisation and duty of care, anticipating problems and managing patrons, assess and monitor the levels of intoxication of patrons, advise patrons on standard drinks and the effects of alcohol.

    Note: NSW students on a Student VISA (subclass 500) are not eligible for enrolment.

    The NSW Responsible Service of Alcohol course can be completed online and allows for immediate start. Get your RSA certification in 24 hours!

     

    Enrol in NSW RSA online

     

     

     

    • Course duration
      4 hours (VIC)
    • Accreditation
      iTFE is accredited by the Director of Victorian Commission for Gambling and Liquor Regulation (VCGLR), to deliver the Responsible Serving of Alcohol course in Victoria. iTFE is registered with the office of Liquor and Gaming NSW (L&G NSW) to run our RSA course in NSW.
    • Location
      VictoriaNew South Wales (online)
    • Study mode
      Short course
    • International visitors
      Yes, conditions apply, please contact our Careers’ Team
    • Course type
      On Campus

    Course details

    • VIC
    • NSW - online
    Employment outcomes

    Students receive a certificate of participation upon successful completion of this course.

    Course structure

    Course is run over four consecutive hours and the maximum number of participants per class is 25. During the RSA course, you’ll be exposed to a range of videos, answering of verbal questions, and other theory-based learning methods. Towards the end of your RSA course, our trainer will ask you to sit a theory assessment task comprised of short written answers and multiple choice. The RSA test is a closed book. Certificates will be mailed to each successful participant (70% or higher) within 2 business days of the attended course.

    Requirements

    Participants are required to bring proof of identification documents, such as a passport or driver’s licence on the day of training.

     

    Fees

    As of the 1st of October 2017, the normal price for the Victorian RSA is $60.

    Check out our Summer Special – At selected locations, the price for the Victorian RSA will be $50 or $55.

    How to apply

    Enrol below or contact iTFE on 1300 659 557

    Employment outcomes

    Each participate is issued a Statement of Attainment for SITHFAB002 Responsible Service of Alcohol in addition to receiving a competency card from NSW Liquor and Gaming

    Course structure
    • Learn at your own pace with up to 3 months to complete the course
    • Interactive content makes completing the course easy with additional support materials provided
    • Easy step by step approach – 4 elements of learning (each element is set at a minimum time of 30 minutes to complete)
    • Support provided Monday – Friday 8:30 am to 5:00 pm
    • Assessment is a mixture of questions (multiple choice and short answers), a case study review and short video practical assessments uploaded to the Moodle website
    • Receive your interim RSA Certificate within 24 hours of completion (during normal business hours)
    Requirements

    You will need your Unique Student Identifier (USI) number.

    How to apply

    The NSW Responsible Service of Alcohol course can be completed online and allows for immediate start. Get your RSA certification in 24 hours!

    Book this course today

    • Victoria
    Date Location Seats available Price Get started
    Wednesday January 22, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 14 seats available $55
    Thursday January 23, 2020, 9:00am - 1:00pm St. Kilda – 109 Barkly St (Summerhouse Backpackers) 19 seats available $50
    Thursday January 23, 2020, 5:30pm - 9:30pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 19 seats available $55
    Friday January 24, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 13 seats available $55
    Tuesday January 28, 2020, 5:00pm - 9:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 18 seats available $55
    Wednesday January 29, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Thursday January 30, 2020, 9:00am - 1:00pm St. Kilda – 109 Barkly St (Summerhouse Backpackers) 21 seats available $50
    Thursday January 30, 2020, 5:30pm - 9:30pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 17 seats available $55
    Friday January 31, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 19 seats available $55
    Monday February 3, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Tuesday February 4, 2020, 5:30pm - 9:30pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Wednesday February 5, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday February 5, 2020, 1:30pm - 5:30pm Melbourne CBD – 112 Peel St, North Melbourne 19 seats available $55
    Wednesday February 5, 2020, 5:30pm - 9:30pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Thursday February 6, 2020, 9:00am - 1:00pm St. Kilda – 109 Barkly St (Summerhouse Backpackers) 25 seats available $50
    Thursday February 6, 2020, 5:30pm - 9:30pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Friday February 7, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday February 10, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday February 10, 2020, 5:00pm - 9:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Tuesday February 11, 2020, 9:00am - 1:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Tuesday February 11, 2020, 1:30pm - 5:30pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Wednesday February 12, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday February 12, 2020, 1:30pm - 5:30pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Thursday February 13, 2020, 5:30pm - 9:30pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 19 seats available $55
    Thursday February 13, 2020, 9:00am - 1:00pm St. Kilda – 109 Barkly St (Summerhouse Backpackers) 25 seats available $50
    Friday February 14, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday February 17, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday February 17, 2020, 5:00pm - 9:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Monday February 17, 2020, 9:00am - 1:00pm St. Kilda – 109 Barkly St (Summerhouse Backpackers) 25 seats available $50
    Tuesday February 18, 2020, 9:00am - 1:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Tuesday February 18, 2020, 1:30pm - 5:30pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Wednesday February 19, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday February 19, 2020, 1:30pm - 5:30pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Friday February 21, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday February 24, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday February 24, 2020, 5:00pm - 9:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Monday February 24, 2020, 9:00am - 1:00pm St. Kilda – 109 Barkly St (Summerhouse Backpackers) 25 seats available $50
    Tuesday February 25, 2020, 9:00am - 1:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Tuesday February 25, 2020, 1:30pm - 5:30pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Wednesday February 26, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday February 26, 2020, 1:30pm - 5:30pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Friday February 28, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday March 2, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday March 2, 2020, 5:00pm - 9:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Tuesday March 3, 2020, 5:00pm - 9:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Wednesday March 4, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday March 4, 2020, 1:30pm - 5:30pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Thursday March 5, 2020, 5:30pm - 9:30pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 19 seats available $55
    Thursday March 5, 2020, 9:00am - 1:00pm St. Kilda – 109 Barkly St (Summerhouse Backpackers) 25 seats available $50
    Friday March 6, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Tuesday March 10, 2020, 5:00pm - 9:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Wednesday March 11, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday March 11, 2020, 1:30pm - 5:30pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday March 11, 2020, 5:00pm - 9:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Thursday March 12, 2020, 5:30pm - 9:30pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Thursday March 12, 2020, 9:00am - 1:00pm St. Kilda – 109 Barkly St (Summerhouse Backpackers) 25 seats available $50
    Friday March 13, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday March 16, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday March 16, 2020, 5:00pm - 9:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Wednesday March 18, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday March 18, 2020, 1:30pm - 5:30pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Friday March 20, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday March 23, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday March 23, 2020, 5:00pm - 9:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Tuesday March 24, 2020, 9:00am - 1:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Tuesday March 24, 2020, 1:30pm - 5:30pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Wednesday March 25, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday March 25, 2020, 1:30pm - 5:30pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Thursday March 26, 2020, 5:30pm - 9:30pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Thursday March 26, 2020, 9:00am - 1:00pm St. Kilda – 109 Barkly St (Summerhouse Backpackers) 25 seats available $50
    Friday March 27, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday March 30, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday March 30, 2020, 5:00pm - 9:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Tuesday March 31, 2020, 9:00am - 1:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Wednesday April 1, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday April 1, 2020, 1:30pm - 5:30pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Thursday April 2, 2020, 9:00am - 1:00pm St. Kilda – 109 Barkly St (Summerhouse Backpackers) 25 seats available $50
    Friday April 3, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday April 6, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Tuesday April 7, 2020, 9:00am - 1:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 19 seats available $55
    Wednesday April 8, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday April 8, 2020, 1:30pm - 5:30pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday April 15, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday April 15, 2020, 1:30pm - 5:30pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Friday April 17, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday April 20, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Monday April 20, 2020, 5:00pm - 9:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Tuesday April 21, 2020, 9:00am - 1:00pm Melbourne CBD - Level 1, 289 Flinders Lane (Carlow House) 20 seats available $55
    Wednesday April 22, 2020, 9:00am - 1:00pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Wednesday April 22, 2020, 1:30pm - 5:30pm Melbourne CBD – 112 Peel St, North Melbourne 20 seats available $55
    Book NSW RSA online course

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