Responsible Service of Alcohol (RSA)
Planning on working in a bar or hotel?
Then iTFE's RSA course can set you up with the compliance unit you'll need to get started. But be quick, and book early, classes fill up quickly up to a week ahead of the course.
RSA stands for Responsible Service of Alcohol, and in Victoria and NSW, it is a requirement that anyone working within a licensed alcohol-serving venue holds a Victorian Commission for Gambling and Liquor, Regulation (VCGLR) in Victoria or Liquor and Gaming NSW (L&GNSW) approved RSA Competency Card in NSW.
The RSA course covers legal requirements of the sale and service of alcohol, harm minimisation and duty of care, anticipating problems and managing patrons, assess and monitor the levels of intoxication of patrons, advise patrons on standard drinks and the effects of alcohol.
Note: NSW students on a Student VISA (subclass 500) are not eligible for enrolment.
Students wishing to enrol for courses at our training location in Elizabeth Street, SURRY HILLS NSW, can only be done via our online booking, or contacting our team on 1300 659 557.
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Course duration4 hours (VIC), 6 hours (NSW)
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AccreditationiTFE is accredited by the Director of Victorian Commission for Gambling and Liquor Regulation (VCGLR), to deliver the Responsible Serving of Alcohol course in Victoria. iTFE is registered with the office of Liquor and Gaming NSW (L&G NSW) to run our RSA course in NSW.
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LocationVictoriaNew South Wales
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Study modeShort course
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International visitorsYes, conditions apply, please contact our Careers’ Team
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Course typeOn Campus
Course details
- VIC
- NSW
Employment outcomes
Students receive a certificate of participation upon successful completion of this course.
Course structure
Course is run over four consecutive hours and the maximum number of participants per class is 25. During the RSA course, you’ll be exposed to a range of videos, answering of verbal questions, and other theory-based learning methods. Towards the end of your RSA course, our trainer will ask you to sit a theory assessment task comprised of short written answers and multiple choice. The RSA test is a closed book. Certificates will be mailed to each successful participant (70% or higher) within 2 business days of the attended course.
Requirements
Participants are required to bring proof of identification documents, such as a passport or driver’s licence on the day of training.
Fees
As of the 1st of October, the price for the Victorian RSA will be $60
How to apply
Enrol below or contact iTFE on 1300 659 557
Course structure
The course is run over six consecutive hours, and the maximum number of participants per class is 30. During the RSA course, you’ll be exposed to a range of videos, answering of verbal questions, and other theory-based learning methods. Towards the end of your RSA course, our trainer will ask you to sit a theory assessment task comprised of short written answers and multiple choice. The RSA test is a closed book.
In our Parramatta Training Centre, Monday through to Friday if successful at completing your RSA course you’ll receive a temporary Interim Certificate on the day. Otherwise, it will be received via email from OLGR. This will allow you to work in an NSW licensed venue for up to 90 days. Within the next three months, you’ll need to visit a participating Service NSW to apply for an NSW OLGR Competency Card There are no additional fees associated with obtaining your competency card. Learn more about getting your Competency Card.
Requirements
Participants are required to bring proof of identification documents, such as a passport or driver’s licence on the day of training.
Fees
$105
How to apply
Enrol below or contact iTFE on 1300 659 557
Book this course today
Filter course sessions by your state
- Victoria
- New South Wales
| Date | Location | Seats available | Price | Get started |
|---|---|---|---|---|
| Thursday April 26, 2018, 5:00pm - 9:00pm | Level 7, 250 Collins St, Melbourne | 11 seats available | $60 | |
| Thursday April 26, 2018, 10:00am - 2:00pm | 112 Peel St, North Melbourne | 16 seats available | $60 | |
| Friday April 27, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 17 seats available | $60 | |
| Friday April 27, 2018, 2:00pm - 6:00pm | Level 7, 250 Collins St, Melbourne | 21 seats available | $60 | |
| Saturday April 28, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 23 seats available | $60 | |
| Monday April 30, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 22 seats available | $60 | |
| Monday April 30, 2018, 4:00pm - 8:00pm | Level 7, 250 Collins St, Melbourne | 23 seats available | $60 | |
| Tuesday May 1, 2018, 9:30am - 1:30pm | Level 7, 250 Collins St, Melbourne | 23 seats available | $60 | |
| Tuesday May 1, 2018, 2:30pm - 6:30pm | Level 7, 250 Collins St, Melbourne | 24 seats available | $60 | |
| Wednesday May 2, 2018, 10:00am - 2:00pm | Level 7, 250 Collins St, Melbourne | 24 seats available | $60 | |
| Wednesday May 2, 2018, 3:00pm - 7:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Thursday May 3, 2018, 5:00pm - 9:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Thursday May 3, 2018, 10:00am - 2:00pm | 112 Peel St, North Melbourne | 24 seats available | $60 | |
| Thursday May 3, 2018, 2:30pm - 6:30pm | 112 Peel St, North Melbourne | 25 seats available | $60 | |
| Friday May 4, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Friday May 4, 2018, 2:00pm - 6:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Saturday May 5, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Monday May 7, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 23 seats available | $60 | |
| Monday May 7, 2018, 4:00pm - 8:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Tuesday May 8, 2018, 9:30am - 1:30pm | Level 7, 250 Collins St, Melbourne | 24 seats available | $60 | |
| Tuesday May 8, 2018, 2:30pm - 6:30pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Wednesday May 9, 2018, 10:00am - 2:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Wednesday May 9, 2018, 3:00pm - 7:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Thursday May 10, 2018, 5:00pm - 9:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Thursday May 10, 2018, 10:00am - 2:00pm | 112 Peel St, North Melbourne | 25 seats available | $60 | |
| Thursday May 10, 2018, 2:30pm - 6:30pm | 112 Peel St, North Melbourne | 25 seats available | $60 | |
| Friday May 11, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Friday May 11, 2018, 2:00pm - 6:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Saturday May 12, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Monday May 14, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Monday May 14, 2018, 4:00pm - 8:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Tuesday May 15, 2018, 9:30am - 1:30pm | Level 7, 250 Collins St, Melbourne | 24 seats available | $60 | |
| Tuesday May 15, 2018, 2:30pm - 6:30pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Wednesday May 16, 2018, 10:00am - 2:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Wednesday May 16, 2018, 3:00pm - 7:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Thursday May 17, 2018, 5:00pm - 9:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Thursday May 17, 2018, 10:00am - 2:00pm | 112 Peel St, North Melbourne | 25 seats available | $60 | |
| Thursday May 17, 2018, 2:30pm - 6:30pm | 112 Peel St, North Melbourne | 25 seats available | $60 | |
| Friday May 18, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Friday May 18, 2018, 2:00pm - 6:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Saturday May 19, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Monday May 21, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Monday May 21, 2018, 4:00pm - 8:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Tuesday May 22, 2018, 9:30am - 1:30pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Tuesday May 22, 2018, 2:30pm - 6:30pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Wednesday May 23, 2018, 10:00am - 2:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Wednesday May 23, 2018, 3:00pm - 7:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Thursday May 24, 2018, 5:00pm - 9:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Thursday May 24, 2018, 10:00am - 2:00pm | 112 Peel St, North Melbourne | 25 seats available | $60 | |
| Thursday May 24, 2018, 2:30pm - 6:30pm | 112 Peel St, North Melbourne | 25 seats available | $60 | |
| Friday May 25, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Friday May 25, 2018, 2:00pm - 6:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Saturday May 26, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Monday May 28, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Monday May 28, 2018, 4:00pm - 8:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Tuesday May 29, 2018, 9:30am - 1:30pm | Level 7, 250 Collins St, Melbourne | 24 seats available | $60 | |
| Tuesday May 29, 2018, 2:30pm - 6:30pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Wednesday May 30, 2018, 10:00am - 2:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Wednesday May 30, 2018, 3:00pm - 7:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Thursday May 31, 2018, 5:00pm - 9:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Thursday May 31, 2018, 10:00am - 2:00pm | 112 Peel St, North Melbourne | 25 seats available | $60 | |
| Thursday May 31, 2018, 2:30pm - 6:30pm | 112 Peel St, North Melbourne | 25 seats available | $60 | |
| Friday June 1, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Friday June 1, 2018, 2:00pm - 6:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Saturday June 2, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Monday June 4, 2018, 9:00am - 1:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Monday June 4, 2018, 4:00pm - 8:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Tuesday June 5, 2018, 9:30am - 1:30pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Tuesday June 5, 2018, 2:30pm - 6:30pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Wednesday June 6, 2018, 10:00am - 2:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 | |
| Wednesday June 6, 2018, 3:00pm - 7:00pm | Level 7, 250 Collins St, Melbourne | 25 seats available | $60 |
| Date | Location | Seats available | Price | Get started |
|---|---|---|---|---|
| Saturday April 28, 2018, 8:30am - 3:00pm | Level 1, 11 Aird St, Parramatta (next to Westfield) | 26 seats available | $105 | |
| Monday April 30, 2018, 3:00pm - 9:30pm | Level 3, 414 Elizabeth St, Surry Hills NSW 2010 | 29 seats available | $105 | |
| Monday April 30, 2018, 8:30am - 3:00pm | Level 1, 11 Aird St, Parramatta (next to Westfield) | 29 seats available | $105 | |
| Monday April 30, 2018, 3:15pm - 9:45pm | Level 1, 11 Aird St, Parramatta (next to Westfield) | 30 seats available | $105 | |
| Tuesday May 1, 2018, 8:30am - 3:00pm | Level 1, 11 Aird St, Parramatta (next to Westfield) | 29 seats available | $105 | |
| Wednesday May 2, 2018, 3:00pm - 9:30pm | Level 3, 414 Elizabeth St, Surry Hills NSW 2010 | 30 seats available | $105 | |
| Thursday May 3, 2018, 8:30am - 3:00pm | Level 1, 11 Aird St, Parramatta (next to Westfield) | 30 seats available | $105 | |
| Thursday May 3, 2018, 3:15pm - 9:30pm | Level 1, 11 Aird St, Parramatta (next to Westfield) | 30 seats available | $105 | |
| Friday May 4, 2018, 8:30am - 3:00pm | Level 1, 11 Aird St, Parramatta (next to Westfield) | 30 seats available | $105 | |
| Saturday May 5, 2018, 8:30am - 3:00pm | Level 1, 11 Aird St, Parramatta (next to Westfield) | 30 seats available | $105 | |
| Monday May 7, 2018, 3:00pm - 9:30pm | Level 3, 414 Elizabeth St, Surry Hills NSW 2010 | 30 seats available | $105 | |
| Monday May 7, 2018, 8:30am - 3:00pm | Level 1, 11 Aird St, Parramatta (next to Westfield) | 30 seats available | $105 | |
| Tuesday May 8, 2018, 8:30am - 3:00pm | Level 1, 11 Aird St, Parramatta (next to Westfield) | 30 seats available | $105 |
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