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  • Responsible Service of Alcohol (RSA)

    • Responsible Service of Alcohol (RSA)

    Planning on working in a bar or hotel?

    Then iTFE's RSA course can set you up with the compliance unit you'll need to get started. But be quick, and book early, classes fill up quickly up to a week ahead of the course.

    RSA stands for Responsible Service of Alcohol, and in Victoria and NSW, it is a requirement that anyone working within a licensed alcohol-serving venue holds a Victorian Commission for Gambling and Liquor, Regulation (VCGLR) in Victoria or Liquor and Gaming NSW (L&GNSW) approved RSA Competency Card in NSW.

    The RSA course covers legal requirements of the sale and service of alcohol, harm minimisation and duty of care, anticipating problems and managing patrons, assess and monitor the levels of intoxication of patrons, advise patrons on standard drinks and the effects of alcohol.

    Note: NSW students on a Student VISA (subclass 500) are not eligible for enrolment.

    Students wishing to enrol for courses at our training location in Elizabeth Street, SURRY HILLS NSW, can only be done via our online booking, or contacting our team on 1300 659 557. 

    • Course duration
      4 hours (VIC), 6 hours (NSW)
    • Accreditation
      iTFE is accredited by the Director of Victorian Commission for Gambling and Liquor Regulation (VCGLR), to deliver the Responsible Serving of Alcohol course in Victoria. iTFE is registered with the office of Liquor and Gaming NSW (L&G NSW) to run our RSA course in NSW.
    • Location
      VictoriaNew South Wales
    • Study mode
      Short course
    • International visitors
      Yes, conditions apply, please contact our Careers’ Team
    • Course type
      On Campus

    Course details

    • VIC
    • NSW

    Employment outcomes

    Students receive a certificate of participation upon successful completion of this course.

    Course structure

    Course is run over four consecutive hours and the maximum number of participants per class is 25. During the RSA course, you’ll be exposed to a range of videos, answering of verbal questions, and other theory-based learning methods. Towards the end of your RSA course, our trainer will ask you to sit a theory assessment task comprised of short written answers and multiple choice. The RSA test is a closed book. Certificates will be mailed to each successful participant (70% or higher) within 2 business days of the attended course.

    Requirements

    Participants are required to bring proof of identification documents, such as a passport or driver’s licence on the day of training.

     

    Fees

    As of the 1st of October, the price for the Victorian RSA will be $60

    How to apply

    Enrol below or contact iTFE on 1300 659 557

    Course structure

    The course is run over six consecutive hours, and the maximum number of participants per class is 30. During the RSA course, you’ll be exposed to a range of videos, answering of verbal questions, and other theory-based learning methods. Towards the end of your RSA course, our trainer will ask you to sit a theory assessment task comprised of short written answers and multiple choice. The RSA test is a closed book.

    In our Parramatta Training Centre, Monday through to Friday if successful at completing your RSA course you’ll receive a temporary Interim Certificate on the day. Otherwise, it will be received via email from OLGR. This will allow you to work in an NSW licensed venue for up to 90 days. Within the next three months, you’ll need to visit a participating Service NSW to apply for an NSW OLGR Competency Card There are no additional fees associated with obtaining your competency card. Learn more about getting your Competency Card.

     

    Requirements

    Participants are required to bring proof of identification documents, such as a passport or driver’s licence on the day of training.

    Fees

    $105

    How to apply

    Enrol below or contact iTFE on 1300 659 557

    Book this course today

    Filter course sessions by your state

    • Victoria
    • New South Wales
    Date Location Seats available Price Get started
    Monday May 28, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 13 seats available $60
    Monday May 28, 2018, 4:00pm - 8:00pm Level 7, 250 Collins St, Melbourne 18 seats available $60
    Tuesday May 29, 2018, 9:30am - 1:30pm Level 7, 250 Collins St, Melbourne 23 seats available $60
    Tuesday May 29, 2018, 2:30pm - 6:30pm Level 7, 250 Collins St, Melbourne 20 seats available $60
    Wednesday May 30, 2018, 10:00am - 2:00pm Level 7, 250 Collins St, Melbourne 22 seats available $60
    Wednesday May 30, 2018, 3:00pm - 7:00pm Level 7, 250 Collins St, Melbourne 23 seats available $60
    Thursday May 31, 2018, 5:00pm - 9:00pm Level 7, 250 Collins St, Melbourne 23 seats available $60
    Thursday May 31, 2018, 10:00am - 2:00pm 112 Peel St, North Melbourne 23 seats available $60
    Thursday May 31, 2018, 2:30pm - 6:30pm 112 Peel St, North Melbourne 25 seats available $60
    Friday June 1, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Friday June 1, 2018, 2:00pm - 6:00pm Level 7, 250 Collins St, Melbourne 23 seats available $60
    Saturday June 2, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 23 seats available $60
    Monday June 4, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 22 seats available $60
    Monday June 4, 2018, 4:00pm - 8:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Tuesday June 5, 2018, 9:30am - 1:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Tuesday June 5, 2018, 2:30pm - 6:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Wednesday June 6, 2018, 10:00am - 2:00pm Level 7, 250 Collins St, Melbourne 22 seats available $60
    Wednesday June 6, 2018, 3:00pm - 7:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Thursday June 7, 2018, 5:00pm - 9:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Thursday June 7, 2018, 10:00am - 2:00pm 112 Peel St, North Melbourne 25 seats available $60
    Thursday June 7, 2018, 2:30pm - 6:30pm 112 Peel St, North Melbourne 25 seats available $60
    Friday June 8, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Friday June 8, 2018, 2:00pm - 6:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Saturday June 9, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Tuesday June 12, 2018, 9:30am - 1:30pm Level 7, 250 Collins St, Melbourne 24 seats available $60
    Tuesday June 12, 2018, 2:30pm - 6:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Wednesday June 13, 2018, 10:00am - 2:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Wednesday June 13, 2018, 3:00pm - 7:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Thursday June 14, 2018, 5:00pm - 9:00pm Level 7, 250 Collins St, Melbourne 24 seats available $60
    Thursday June 14, 2018, 10:00am - 2:00pm 112 Peel St, North Melbourne 25 seats available $60
    Thursday June 14, 2018, 2:30pm - 6:30pm 112 Peel St, North Melbourne 25 seats available $60
    Friday June 15, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Friday June 15, 2018, 2:00pm - 6:00pm Level 7, 250 Collins St, Melbourne 24 seats available $60
    Saturday June 16, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Monday June 18, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Monday June 18, 2018, 4:00pm - 8:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Tuesday June 19, 2018, 9:30am - 1:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Tuesday June 19, 2018, 2:30pm - 6:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Wednesday June 20, 2018, 10:00am - 2:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Wednesday June 20, 2018, 3:00pm - 7:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Thursday June 21, 2018, 5:00pm - 9:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Thursday June 21, 2018, 10:00am - 2:00pm 112 Peel St, North Melbourne 25 seats available $60
    Thursday June 21, 2018, 2:30pm - 6:30pm 112 Peel St, North Melbourne 25 seats available $60
    Friday June 22, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Friday June 22, 2018, 2:00pm - 6:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Saturday June 23, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Monday June 25, 2018, 4:00pm - 8:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Tuesday June 26, 2018, 9:30am - 1:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Tuesday June 26, 2018, 2:30pm - 6:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Wednesday June 27, 2018, 10:00am - 2:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Wednesday June 27, 2018, 3:00pm - 7:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Thursday June 28, 2018, 5:00pm - 9:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Thursday June 28, 2018, 10:00am - 2:00pm 112 Peel St, North Melbourne 25 seats available $60
    Thursday June 28, 2018, 2:30pm - 6:30pm 112 Peel St, North Melbourne 25 seats available $60
    Friday June 29, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Friday June 29, 2018, 2:00pm - 6:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Saturday June 30, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Monday July 2, 2018, 9:00am - 1:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Monday July 2, 2018, 4:00pm - 8:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Tuesday July 3, 2018, 9:30am - 1:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Tuesday July 3, 2018, 2:30pm - 6:30pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Wednesday July 4, 2018, 10:00am - 2:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Wednesday July 4, 2018, 3:00pm - 7:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Thursday July 5, 2018, 10:00am - 2:00pm 112 Peel St, North Melbourne 25 seats available $60
    Thursday July 5, 2018, 5:00pm - 9:00pm Level 7, 250 Collins St, Melbourne 25 seats available $60
    Date Location Seats available Price Get started
    Monday May 28, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 29 seats available $105
    Tuesday May 29, 2018, 8:30am - 3:00pm 14/2 O’Connell St, Parramatta, NSW, 2150 30 seats available $105
    Thursday May 31, 2018, 3:15pm - 9:30pm 14/2 O’Connell St, Parramatta, NSW, 2150 29 seats available $105
    Saturday June 2, 2018, 9:00am - 3:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 28 seats available $105
    Monday June 4, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
    Wednesday June 6, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
    Thursday June 7, 2018, 8:30am - 3:00pm 14/2 O’Connell St, Parramatta, NSW, 2150 30 seats available $105
    Saturday June 9, 2018, 9:00am - 3:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
    Monday June 11, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
    Wednesday June 13, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
    Thursday June 14, 2018, 8:30am - 3:00pm 14/2 O’Connell St, Parramatta, NSW, 2150 30 seats available $105
    Saturday June 16, 2018, 9:00am - 3:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
    Monday June 18, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
    Wednesday June 20, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
    Thursday June 21, 2018, 8:30am - 3:00pm 14/2 O’Connell St, Parramatta, NSW, 2150 30 seats available $105
    Saturday June 23, 2018, 9:00am - 3:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
    Monday June 25, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
    Wednesday June 27, 2018, 3:00pm - 9:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
    Thursday June 28, 2018, 8:30am - 3:00pm 14/2 O’Connell St, Parramatta, NSW, 2150 30 seats available $105
    Saturday June 30, 2018, 9:00am - 3:30pm Level 3, 414 Elizabeth St, Surry Hills NSW 2010 30 seats available $105
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