Find your future

Responsible Conduct of Gambling (RCG)

This course provides participants with the skills and knowledge requirements for responsible conduct of gambling under NSW legislation.

All staff working in gaming areas of hotels and registered clubs are required to hold a valid Responsible Conduct of Gambling (NSW) license.

During the 6.5 hour course, students will gain an understanding of:

  • The impact of problem gambling on individuals, families and the community
  • Key government agencies
  • NSW Gaming Machines Act 2001 and Gaming Machines Regulation 2010
  • How these laws affect employees of licensed premises
  • Harm Minimisation provisions of the gambling laws
  • Legislative provisions for responsible gambling provision
  • Minors & proof of age
  • Offences and penalties
  • Statutory & other signage
  • Self-exclusion schemes
  • Strategies for preventing underage gambling
  • Importance of advising patrons of assistance available to problem gamblers
  • Implementation of House Policies and industry codes of practice
  • Understanding duty of care
  • Alcohol and gambling
  • Appreciating the benefits of conducting gaming in a responsible manner
  • About the industry and legislation

Note: Students on a Student VISA (subclass 500) are not eligible for enrolment.

  • Start date(s)
  • Course duration
    6.5 hours
  • Accreditation
    This course is nationally accredited as SITHGAM001 Responsible Conduct of Gambling (RCG) NSW. iTFE’s RCG course is approved by the Justice Liquor & Gaming NSW (JL&G NSW)
  • Location
  • Study mode
    Short course
  • International visitors
    Yes, conditions apply, please contact our Careers’ Team
  • Course type
    On Campus

Course details

  • NSW

Employment outcomes

After successful completion participants will receive an NSW RCG Interim Certificate within 24 hours from Justice Liquor & Gaming NSW (JL&G NSW), which must be taken to Service NSW to process your NSW Competency card.

Course structure

Course is run over 6.5 consecutive hours at one of our NSW training locations.


Participants are required to bring proof of identification documents, such as a passport or driver’s licence on the day of training.



How to apply

Enrol below or contact iTFE on 1300 659 557