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Responsible Conduct of Gambling (RCG)

This course provides participants with the skills and knowledge requirements for responsible conduct of gambling under NSW legislation.

All staff working in gaming areas of hotels and registered clubs are required to hold a valid Responsible Conduct of Gambling (NSW) license.

During the 6.5 hour course, students will gain an understanding of:

  • The impact of problem gambling on individuals, families and the community
  • Key government agencies
  • NSW Gaming Machines Act 2001 and Gaming Machines Regulation 2010
  • How these laws affect employees of licensed premises
  • Harm Minimisation provisions of the gambling laws
  • Legislative provisions for responsible gambling provision
  • Minors & proof of age
  • Offences and penalties
  • Statutory & other signage
  • Self-exclusion schemes
  • Strategies for preventing underage gambling
  • Importance of advising patrons of assistance available to problem gamblers
  • Implementation of House Policies and industry codes of practice
  • Understanding duty of care
  • Alcohol and gambling
  • Appreciating the benefits of conducting gaming in a responsible manner
  • About the industry and legislation
  • Start date(s)
    Daily
  • Course duration
    6.5 hours
  • Accreditation
    This course is nationally accredited as SITHGAM201 Responsible Conduct of Gambling (RCG) NSW. iTFE’s RCG course is approved by the Justice Liquor & Gaming NSW (JL&G NSW)
  • Location
    NSW
  • Study mode
    Short course
  • International students
    Yes, enrol below.
  • Course type
    On Campus

Course details

  • NSW
  • Available online

Employment outcomes

After successful completion participants will receive an NSW RCG Interim Certificate within 24 hours from Justice Liquor & Gaming NSW (JL&G NSW), which must be taken to Service NSW to process your NSW Competency card.

Course structure

Course is run over 6.5 consecutive hours at one of our NSW training locations.

Requirements

Participants are required to bring proof of identification documents, such as a passport or driver’s licence on the day of training.

Fees

$95

How to apply

Enrol below or contact iTFE on 1300 659 557

Course modules

SITHGAM201 – Provide responsible gambling services

Employment outcomes

After successful completion participants will receive an NSW RCG Interim Certificate within 24 hours from Justice Liquor & Gaming NSW (JL&G NSW), which must be taken to Service NSW to process your NSW Competency card.

Course structure

Course is only available online for students in Queensland.

The course takes approximately three hours.

Assessment: Multiple choice questions, case study questions and interactive online activities.

Requirements

Pass requirements: Pass online assessment

Fees

$25

How to apply

Enrol now or contact iTFE on 1300 659 667

Book this course today

  • New South Wales
Date Location Seats available Price Get started
Wednesday September 27, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 21 seats available $95
Thursday September 28, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Thursday September 28, 2017, 8:30am - 3:00pm Level 7, 1-5 Railway St, Chatswood (South Tower) 25 seats available $95
Friday September 29, 2017, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Tuesday October 3, 2017, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Tuesday October 3, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Wednesday October 4, 2017, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 29 seats available $95
Wednesday October 4, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Thursday October 5, 2017, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Thursday October 5, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Monday October 9, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Tuesday October 10, 2017, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Wednesday October 11, 2017, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Wednesday October 11, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Thursday October 12, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Friday October 13, 2017, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Monday October 16, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Tuesday October 17, 2017, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Tuesday October 17, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Wednesday October 18, 2017, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Wednesday October 18, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Thursday October 19, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Saturday October 21, 2017, 9:00am - 3:30pm Level 3, 414 ELIZABETH ST, SURRY HILLS NSW 2010 30 seats available $95
Monday October 23, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Tuesday October 24, 2017, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Wednesday October 25, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Wednesday October 25, 2017, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Thursday October 26, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Friday October 27, 2017, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Saturday October 28, 2017, 9:00am - 3:30pm Level 3, 414 ELIZABETH ST, SURRY HILLS NSW 2010 30 seats available $95
Monday October 30, 2017, 3:15pm - 9:45pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Tuesday October 31, 2017, 8:30am - 3:00pm Level 1, 11 Aird St, Parramatta (next to Westfield) 30 seats available $95
Saturday November 4, 2017, 9:00am - 3:30pm Level 3, 414 ELIZABETH ST, SURRY HILLS NSW 2010 30 seats available $95
Saturday November 11, 2017, 9:00am - 3:30pm Level 3, 414 ELIZABETH ST, SURRY HILLS NSW 2010 30 seats available $95
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