Find a training course

Responsible Service of Alcohol (RSA) VIC Virtual Classroom

Is serving or selling alcohol part of your job?

You’ll need a Responsible Service of Alcohol (RSA) certificate. iTFE’s RSA Virtual Classroom online course is VCGLR Accredited and available to all Australian and overseas residents that are planning to work in a Victorian businesses handling & serving alcoholic beverages.

iTFE is accredited by the Director of Victorian Commission for Gambling and Liquor Regulation (VCGLR), to deliver the Responsible Serving of Alcohol course in Victoria.

This course covers legal requirements of the sale and service of alcohol, harm minimisation and duty of care, anticipating problems and managing patrons, assess and monitor the levels of intoxication of patrons, advise patrons on standard drinks and the effects of alcohol.

Benefits of studying via Virtual Classrooms

  • Costs just $59 and includes your interim RSA certificate from VCGLR (emailed) plus your hard copy Certificate of Completion (posted in the mail)
  • Participate in the course from home (Zoom application needed on personal device or computer)
  • Course is run over four consecutive hours.
  • During the RSA course, you’ll be exposed to a range of videos, answering of verbal questions, and other theory-based learning methods.
  • Towards the end of your RSA course, our trainer will ask you to sit a theory assessment task comprised of  multiple choice questions.
  • You will receive an interim letter of completion at the successful conclusion of the course.
  • Certificates will be mailed to each successful participant within 2 business days of the attended course.


  • Course duration
    Course takes 4 hours to complete
  • Accreditation
    iTFE is approved by the VCGLR, to deliver Victoria’s RSA training by virtual classroom technology for the duration of the Victorian Declared State of Emergency for coronavirus (COVID-19). This amendment to the approved delivery method aims to ensure the health and safety of our staff and students, industry compliance and support for businesses impacted by the coronavirus.
  • Location
  • Study mode
    Short course
  • International visitors
    Yes, conditions apply, please contact our Careers’ Team
  • Course type

Book this course today

  • Victoria
Date Location Seats available Price Get started
No sessions are currently available in this state. Please contact us to request more information and course dates.
to_top Created with Sketch.