ICT30115 Certificate III in Information, Digital Media and Technology
A Certificate III in Information, Digital Media and Technology is the perfect course for people who love learning and helping others in all things IT.
After mastering the basics of installing and optimising software, creating user documentation and running standard diagnostic tests you will learn to maintain computer hardware and software and provide basic systems administration. You will also learn to problem solve basic computer problems, learning how to advise potential clients.
At the completion of your training, you will have the skills to apply for positions such as a Help Desk Officer, Help Desk Assistant, PC Support and Technical Support.
|Unit code||Unit of competency|
|BSBSUS401||Implement and monitor environmentally sustainable work practices|
|BSBWHS304||Participate effectively in WHS communication and consultation processes|
|ICTICT202||Work and communicate effectively in an ICT environment|
|ICTICT301||Create user documentation|
|ICTICT302||Install and optimise operating system software|
|ICTSAS301||Run diagnostic tests|
|ICTICT203||Operate application software package|
|ICTICT304||Implement system software changes|
|ICTICT307||Customise packaged software applications for clients|
|ICTICT308||Use advances features of computer applications|
|ICTICT409||Develop macros and templates for clients using standard products|
|ICTICT306||Migrate to new technology|
|ICTICT305||Identify and use current industry stpecific technologies|
|BSBEBU401||Review and maintain a website|
|ICTWEB302||Build simple websites using commercial programs|
|ICTSAS305||Provide ICT advice to clients|
|ICTSAS306||Maintain equipment and software|
Upon successful completion of this course students will receive a statement of attainment – ICT30115 Certificate III in information, Digital Media and Technology.
iTFE’s ICT30115 Certificate III in information, Digital Media and Technology will prepare you for a career as a Help Desk Officer, PC Support and /or Technical Support Officer.
This course runs over a 38 week period with one in class training day per week.
Participants are required to bring proof of identification documents, such as a passport or driver’s licence on the day of training