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ICT20115 Certificate II in Information, Digital Media and Technology

In this course, you'll be provided with the foundation skills and knowledge needed to use Information and Communications Technology (ICT) in any industry. The course will provide you with the basic digital literacy skills and is suitable for anyone wanting to get started in an IT environment.

  • Course code
  • Start date(s)
    Enquire for upcoming course dates
  • Course duration
    38 weeks with in class attendance required one day per week. Please contact us on 1300 659 557 to confirm our upcoming course timetable.
  • Accreditation
    This course is Nationally accredited as ICT20115 Certificate II in information, Digital Media and Technology.
  • Location
  • Study mode
    Full time
  • International students
    Yes, conditions apply, please contact our Careers’ Team.
  • Course type
    On Campus

Course details

  • VIC

Course modules

Unit code Unit of competency
BSBSUS201 Participate in environmentally sustainable work practices
ICTSAS208 Maintain ICT equipment and consumables
ICTICT202 Work and communicate effectively in an ICT environment
ICTICT209 Interact with ICT clients
ICTSAS204 Record client support requirements
ICTICT201 Use computer operating systems and hardware
ICTSAS203 Connect hardware peripherals
ICTICT206 Install software applications
ICTICT211 Identify and use basic current industry specific technologies
ICTICT203 Operate application software packages
ICTICT210 Operate database applications
ICTWEB201 Use Social media tools for collaboration and engagement
ICTICT205 Design basic organisational documents using computing packages
ICTICT207 Integrate commercial computing packages
ICTICT204 Operate a digital media technology package
ICTSAS202 Apply problem -solving techniques to routine ICT malfunctions
ICTSAS206 Detect and protect from spam and destructive software

Employment outcomes

Upon successful completion of this course students will be awarded the Nationally accredited ICT20115 Certificate II in information, Digital Media and Technology.

iTFE’s ICT30115 Certificate II in Information, Digital Media and Technology is an entry level qualification providing foundation skills and knowledge.

Course structure

This course runs over a 38 week period with one in class training day per week.


Participants are required to bring proof of identification documents, such as a passport or driver’s licence on the day of training


Students can enrol in this course as either a government supported position or as a full fee paying participant. View our course fee structure page, or contact us on 1300 659 557 to discuss enrolment fees.

How to apply

Enquire below or contact iTFE on 1300 659 557

Online application

Step 1 of 2 - Personal details

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