BSB50420 Diploma of Leadership & Management
The leadership and management team of any organisation is the beating heart of its success.
This qualification takes leadership skills to the next level. Management and leadership skills are
learnt, and there will always be solid demand for high quality managers.
Who is the course for?
This qualification is suitable for those currently managing a team, professionals seeing to build their
management experience, and recently promoted managers with some existing management experience.
Delivered over 12-18 months
Online learning resources available 24/7
Monthly electronic contact with a trainer i.e. zoom, phone, email
Monthly trainer support class via zoom
Quarterly face to face workplace visits (2-4 hrs)
Dedicated trainer with 1-1 support (if required)
6-monthly group catch up sessions via zoom
Multiple choice quizzes
Short answer assessments
Observation practical assessments
|Unit code||Unit of competency|
|BSBCMM511||Communicate with influence|
|BSBCRT511||Develop critical thinking in others|
|BSBLDR523||Lead and manage effective workplace relationships|
|BSBOPS502||Manage business operational plans|
|BSBPEF502||Develop and use emotional intelligence|
|BSBTWK502||Manage team effectiveness|
|BSBCMM412||Lead difficult conversations|
|BSBLDR522||Manage people performance|
|BSBHRM524||Coordinate workforce plan implementation|
|BSBSTR501||Establish innovative work environments|
|BSBHRM523||Coordinate the learning and development of teams and individuals|
Potential career pathways for graduates of this qualification include roles such as a
Team Leader. Previous graduates of this program have gone on to roles ranging from
clerical and administrative positions through to professional and management roles
across a wide variety of industries.
Enrol below or contact iTFE on 1300 659 557