BSB40520 Certificate IV in Leadership and Management
Many administrators are required to carry out a mix of specialist and moderately complex
administrative or operational tasks that require self-development skills. They use well-developed
skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems
and analyse information from a variety of sources. They may provide leadership and guidance to
others with some limited responsibility for the output of others.
Who is the course for?
This qualification reflects the role of individuals working as developing and emerging leaders and
managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level provide leadership,
guidance and support to others. They also have some responsibility for organising and monitoring the
output of their team.
Online learning resources available 24/7
Monthly electronic contact with a trainer i.e. zoom, phone, email
Monthly trainer support class via zoom
Quarterly face to face workplace visits (2-4 hrs)
Dedicated trainer with 1-1 support (if required)
Group catch up sessions via zoom every 6 months
Assessments consists of a combination:
Multiple choice quizzes
Short answer assessments
Observation practical assessments
Delivered over 12 months
|Unit code||Unit of competency|
|BSBLDR411||Demonstrate leadership in the workplace|
|BSBLDR413||Lead effective workplace relationships|
|BSBOPS402||Coordinate business operational plans|
|BSBXCM401||Apply communication strategies in the workplace|
|BSBXTW401||Lead and facilitate a team|
|BSBLDR412||Communicate effectively as a workplace leader|
|BSBLDR414||Lead team effectivenss|
|BSBLDR521||Lead the development of diverse workforces|
|BSBOPS403||Apply business risk management processes|
|BSBSTR401||Promote innovation in team environments|
|BSBWHS411||Implement and monitor WHS policies, procedures and programs|
|BSBPEF502||Develop and use emotional intelligence|
Potential career pathways for graduates of this qualification include roles such as a
Team Leader. Previous graduates of this program have gone on to roles ranging from
clerical and administrative positions through to professional and management roles
across a wide variety of industries.
Enrol below or contact iTFE on 1300 659 557