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BSB40520 Certificate IV in Leadership and Management

Many administrators are required to carry out a mix of specialist and moderately complex
administrative or operational tasks that require self-development skills. They use well-developed
skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems
and analyse information from a variety of sources. They may provide leadership and guidance to
others with some limited responsibility for the output of others.

Who is the course for?
This qualification reflects the role of individuals working as developing and emerging leaders and
managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level provide leadership,
guidance and support to others. They also have some responsibility for organising and monitoring the
output of their team.


Course Overview
Online learning resources available 24/7
Monthly electronic contact with a trainer i.e. zoom, phone, email
Monthly trainer support class via zoom
Quarterly face to face workplace visits (2-4 hrs)
Dedicated trainer with 1-1 support (if required)
Group catch up sessions via zoom every 6 months
Assessments consists of a combination:
Multiple choice quizzes
Short answer assessments
Case studies
Observation practical assessments
Workplace projects
Delivered over 12 months

Course details

  • VIC
Course modules
Unit code Unit of competency
BSBLDR411 Demonstrate leadership in the workplace
BSBLDR413 Lead effective workplace relationships
BSBOPS402 Coordinate business operational plans
BSBXCM401 Apply communication strategies in the workplace
BSBXTW401 Lead and facilitate a team
BSBLDR412 Communicate effectively as a workplace leader
BSBLDR414 Lead team effectivenss
BSBLDR521 Lead the development of diverse workforces
BSBOPS403 Apply business risk management processes
BSBSTR401 Promote innovation in team environments
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBPEF502 Develop and use emotional intelligence
Outcomes

Potential career pathways for graduates of this qualification include roles such as a
Team Leader. Previous graduates of this program have gone on to roles ranging from
clerical and administrative positions through to professional and management roles
across a wide variety of industries.

How to apply

Enrol below or contact iTFE on 1300 659 557

Online application

Step 1 of 2 - Personal details

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