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BSB40120 Certificate IV Business

Many administrators are required to carry out a mix of specialist and moderately complex
administrative or operational tasks that require self-development skills. They use well-developed
skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems
and analyse information from a variety of sources. They may provide leadership and guidance to
others with some limited responsibility for the output of others.

Who is the course for?
This course is designed to give participants the office and computer skills needed to work in a professional
business environment. Students develop the specialist skills necessary when working in an office

Course Overview
Online learning resources available 24/7
Monthly electronic contact with a trainer i.e. zoom, phone, email
Monthly trainer support class via zoom
Quarterly face to face workplace visits (2-4 hrs)
Dedicated trainer with 1-1 support (if required)
Group catch up sessions via zoom
Assessments consists of a combination:
Multiple choice quizzes
Short answer assessments
Case studies
Observation practical assessments
Workplace projects
Delivered over 12 months

  • Course code
  • Course duration
    Delivered over 12 months
  • Accreditation
    Nationally accredited as BSB40120 Certificate IV Business
  • Location
  • Downloads

Course details

  • VIC
Course modules
Unit code Unit of competency
BSBCRT411 Apply critical thinking skills to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
BSBPEF401 Manage personal health and wellbeing
BSBPEF402 Develop personal work priorities
BSBHRM413 3 Support the learning and development of teams and individuals
BSBLDR411 Demonstrate leadership in the workplace
BSBXTW401 Lead and facilitate a team
BSBSTR402 Implement Continuous Improvement

This course will equip you with the required skills to work in the administration area
of any business, such as administrative officer, receptionist, accounts payable and/or
accounts receivable officer.

How to apply

Enrol below or contact iTFE on 1300 659 557

Online application

Step 1 of 2 - Personal details

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