SIT30616 Certificate III Hospitality

Certificate III in Hospitality will engage you with the theory and practical skills required to excel in
Australia’s growing hospitality industry. During this course, you’ll extend your understanding of the
hospitality sector and learn essential skills in serving customers, how to provide excellent table
service, master creating the perfect coffee, and more.

Who is the course for?
This qualification reflects the role of individuals who have a range of well-developed hospitality service,
sales or operational skills and sound knowledge of industry operations. Using discretion and judgement,
they work with some independence and under limited supervision using plans, policies and procedures to
guide work activities.
Possible job titles include:
espresso coffee machine operator
food and beverage attendant
front desk receptionist & front office assistant
function attendant or host
restaurant host
senior bar attendant
waiter.

Course Overview
Online learning resources available 24/7
On-the-job training under supervision of employer
Ongoing electronic contact with a trainer i.e. zoom, phone, email
Monthly trainer support class via zoom
Face to face workplace visits every 4- 6 weeks for practical training & assessment activities (2-5 hrs)
Dedicated trainer with 1-1 support (if required)
Assessments consists of a combination:
Multiple choice quizzes
Short answer assessments
Observation practical assessments
Reports from workplace supervisor/s for on-the-job competency
Demonstration of task in workplace
Delivered over 12 months